We are committed to providing our members with a 100% Satisfaction Guarantee.
If you are purchasing a monthly plan: you have 10 days from purchase date to ask for a refund.
If you are purchasing an annual plan: you have 30 days from purchase date to ask for a refund.
In all refund cases, please note that your account will automatically be cancelled and your membership log-in deactivated. We don’t offer a “no questions asked” guarantee – there will be many follow-up questions so that we can best improve upon our customer experience, and your feedback is appreciated.
Questions or concerns on this policy? Please email us at firstname.lastname@example.org and we will be glad to help.